The rate of investment in IT at airports around the world is rising – the latest figures estimate it will hit US$8.7 billion in 2015. The ‘Internet of Things’ is coming to airports as they commit to serving customers by investing in the latest technology.
The annual Airport IT Trends Survey, co-sponsored by Airports Council International (ACI) and SITA, shows the priority for improving customer experience as rising numbers put greater pressure on airport capacity and infrastructure. Operational efficiency in areas of both cargo and passengers will also see some major improvements during the next three years, as data from sensor technologies drives business intelligence initiatives. Real-time information on assets and resources, such as staff and mobile equipment will enable airports to respond faster and more effectively to unfolding events.
The use of mobile devices is beginning to take hold among airport workforces and many operators will use them to provide increasing amounts of relevant data. By 2018, more than 60 per cent of airports will have implemented mobile access to irregular operational (IROPS) information to their employees. Overall results from this year’s survey indicate airport operators are looking to develop ‘smart airports’ over the next three years. They are using sensors to connect people and things, and are harnessing the power of data to make better and faster decisions, for example by using Collaborative Decision Making (CDM). Today around one-third of airports have implemented some kind of local CDM with another 34 per cent planning to introduce it by the end of 2018. The more enhanced version, known as A-CDM, where the airport is connected into regional air traffic management, airline and other systems, is also expected to be rolled out by 34 per cent of airports over the next three years.
Source: http://www.impactpub.com.au/aircargo/Latest-News/internet-of-things-on-the-rise-at-airports.html Thursday, October 29, 2015