Australia’s airline Qantas has announced that, as from 1st February 2019, cargo lodged with them more than 24 hours prior to scheduled departure will attract export storage fees.
In an online letter to exporters, Qantas Freight says it has taken the decision to apply storage fees on export cargo lodged more than 24 hours prior to flight departure, primarily due to increased congestion in the terminals in the lead up to the introduction of enhanced screening regulation from 1st March 2019.
The following extract from their letter explains:
With demand for air freight increasing, coupled with the planned introduction of enhanced screening regulation for export freight from 1 March 2019, it’s important that we are well positioned to provide you with the best possible experience.
We are committed to working with you to deliver seamless, efficient terminal services. Key to achieving this is to reduce congestion at our terminals and minimise the time export freight is held at our facilities prior to uplift.
Export Storage Fees
Since late September, in response to continued export growth and preparation for enhanced screening we have consistently applied our published export storage fee for freight lodged more than 24 hours prior to scheduled flight departure.
We understand this has been a change for some customers and we have been listening to your feedback. We also understand your business may need some time to adapt to this change.
To help you prepare, we’ll be giving you an extra four hours of flexibility until the end of January 2019. That means you’ll have up to 28 hours before scheduled flight departure to drop off your freight before fees apply.
Please be aware that from 1 February 2019, lodgements delivered more than 24 hours prior to scheduled departure will attract export storage fees.
To read Qantas’ Q & A sheet, visit: https://freight.qantas.com/help/export-storage-fees-faqs1.html